Terms & Conditions

About You

To shop with us, you need to:

• be at least 16 years old;
• have a credit or debit card that is on our list of current payment providers; and
• be authorised to use that credit or debit card (e.g. it is in your name or you have permission to use it).

Payment

All transactions on Cloth-es.com and taken using Paypal or Worldpay. All transactions are completed on a secure server.

Contract

On placing an order with Cloth-es.com we will send you an email acknowledgement confirming we have received your order. This does not constitute acceptance of your order. At the point of dispatch we will send an invoice as confirmation of your order and as confirmation of the order being processed.

In the unlikely event that goods are no longer available or there has been a pricing mistake you will be notified immediately. In this situation you will not receive an invoice and there will be no contract between us.

Product Availability

We will endeavour to ensure the reliability of Cloth-es.com to ensure all goods are available as displayed. In the unlikely event that there is an error in the availability or price of an item, Cloth-es.com reserves the right to cancel an order at any time. We will notify you immediately if there is any problem with your order. If payment has been made we will provide a full refund.

Delivery

Before you finalise your order, you’ll be given various delivery options to choose from. 

We always aim to meet all delivery times but sometimes there may be delays – e.g. because of postal/carrier delays, logistics or bad weather. We will always keep you updated as much as possible and help you to track your item.

Check out our Delivery & Returns page for more info, or get in touch with us at info@cloth-es.com with any questions you have.

Return and Refunds

Upon receiving your item, you have 14 days to return it for a full refund. We recommend that you get proof of postage.

For our full returns policy check out our Delivery & Returns page here.

Links

We may at times provide links to other websites. These links are provided for your convenience and we cannot be responsible for the content or availability of those websites or your use of them.

Copyright

The rights in the designs and content of this website are owned by Cloth-es.com. Copyright and other intellectual property rights protect them. You may not copy, reproduce, modify, distribute display post or transmit any part of this site without permission. All trademarks, product names and company names or logos featured on this website are the property of their owners.

Complaints

Occasionally things do go wrong.

If you want to get in touch with us with any complaints, please contact us at info@cloth-es.com and we'll work hard to resolve the issue.